Reporting a Suspicious Email

Please take time to be extra vigilant. Be careful of any email where:

• the message is designed to make you worry and take urgent action
• the links do not match who it is from and are misleading
• there's a suspicious attachment
• the email asks to confirm personal information
• the email address doesn't match the sender displayed
• the name in the email address is a trusted person but it is not the account they normally use.

Although our first instinct may be to delete suspicious emails, we recommend that you report them to our IT Services team. We will examine the email and, if necessary, advise you of any further steps you may need to take. After you report an email, a copy is provided to to the IT Services Team to review and then in turn is then provided to the National Cyber Security Centre and Microsoft to aid research in combating these campaigns. 

	Forward us as many suspicious emails as you like
	Send us emails that feel suspicious, even if you're not certain they're a scam, we can check.
	Don't click on any links in a suspicious email.
	You don't need to forward us suspicious emails you find in your junk folder.

If you are unsure about the legitimacy of an email, please forward it as an attachment (CTRL + ALT + F) to itsupport@mitretrust.org.uk. We will be able to review this email provide you with advice.

Microsoft Outlook (Desktop client)

Select the suspicious email in Outlook.

Under the Home tab, select "Report Message" and then the appropriate options. 

• Junk emails are unsolicited emails (sales/newsletters)
• Phishing emails aim to gather your personal information and credentials (for example, an email requesting payment for an overdue invoice).

Microsoft Outlook Online (Online via Office 365)

Select New and click the icon in the upper right-hand corner of the message to compose it in its own window.

Drag the suspicious email into the body of the new message to make it an attachment.

Add itsupport@mitretrust.org.uk in the To: field and send the email.