Access a Shared Mailbox via Outlook Online

Modified on Tue, 28 Apr 2020 at 02:37 PM

If you have multiple shared mailboxes added to your outlook desktop app within school, they won't automatically appear when you sign into office 365's Outlook Online app. To add them do the following:



Sign into your Office 365 account and go to the Outlook web app.

- Once Signed in, go to the left hand panel and right click Folders and click Add shared folder.


- A box will appear asking you to Enter the email address or user mailbox you want to access. For this example I used "Exams" then click add.

- You can now click on the shared mailbox and view it's folders.

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